ViiBE is unavailable

Incident Report for Viirtue

Resolved

The ViiBE integration has been restored and we will provide a post mortem over the next few days.

Posted Jan 31, 2024 - 15:02 EST

Update

We are close to restoring the Netsapiens integration and should have it back up within approx 1.5 hrs.

Posted Jan 31, 2024 - 14:28 EST

Update

We are upgrading a component and ViiBE may be inaccessible over the next few minutes.

Posted Jan 31, 2024 - 14:03 EST

Update

We have brought ViiBE back up. However, the Netsapiens integration remains unavailable. We will post another update as soon as it's available.

Posted Jan 31, 2024 - 09:44 EST

Update

We are continuing to work on a fix for this issue.

Posted Jan 31, 2024 - 09:29 EST

Identified

Google has deployed an emergency security update that has affected our environment. We will provide an update shortly.

Posted Jan 31, 2024 - 08:48 EST

Investigating

"No healthy upstream" is displayed when trying to get to ViiBE.

Posted Jan 31, 2024 - 08:37 EST

This incident affected: ViiBE.