All Systems Operational

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Welcome to the Viirtue status page. This page will communicate any service impairments across all platforms.

Apollo Operational
90 days ago
100.0 % uptime
Today
Manager Portal Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
FL2 Core Server Operational
90 days ago
100.0 % uptime
Today
Messaging (SMS/MMS) Operational
90 days ago
100.0 % uptime
Today
WebMeetings Operational
90 days ago
100.0 % uptime
Today
WebPhone Operational
90 days ago
100.0 % uptime
Today
Provisioning Server Operational
90 days ago
100.0 % uptime
Today
NJ2 Core Server Operational
90 days ago
100.0 % uptime
Today
Mobile App - iOS Operational
90 days ago
100.0 % uptime
Today
Mobile App - Android Operational
90 days ago
100.0 % uptime
Today
Analytics QoS Operational
90 days ago
100.0 % uptime
Today
Recording NJ Operational
90 days ago
100.0 % uptime
Today
Recording FL Operational
90 days ago
100.0 % uptime
Today
LV Core Server Operational
90 days ago
100.0 % uptime
Today
LV QoS Server Operational
90 days ago
100.0 % uptime
Today
LV Recording Server Operational
90 days ago
100.0 % uptime
Today
Cloud Portals Operational
90 days ago
100.0 % uptime
Today
Core1-GCP-USEAST4A Operational
90 days ago
100.0 % uptime
Today
Licf1-GCP-USEAST4A Operational
90 days ago
100.0 % uptime
Today
Qos1-GCP-USEAST4A Operational
90 days ago
100.0 % uptime
Today
Zeus Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Manager Portal Operational
90 days ago
100.0 % uptime
Today
FL Core Server Operational
90 days ago
100.0 % uptime
Today
NJ Core Server Operational
90 days ago
100.0 % uptime
Today
Messaging (SMS/MMS) Operational
90 days ago
100.0 % uptime
Today
WebPhone Operational
90 days ago
100.0 % uptime
Today
WebMeetings Operational
90 days ago
100.0 % uptime
Today
Provisioning Server Operational
90 days ago
100.0 % uptime
Today
Mobile App - iOS Operational
90 days ago
100.0 % uptime
Today
Mobile App - Android Operational
90 days ago
100.0 % uptime
Today
Analytics QoS Operational
90 days ago
100.0 % uptime
Today
Recording-Cloud Operational
90 days ago
100.0 % uptime
Today
Recording FL Operational
90 days ago
100.0 % uptime
Today
ViiBE Operational
90 days ago
99.99 % uptime
Today
Fax Operational
90 days ago
99.99 % uptime
Today
MobileConnect Operational
90 days ago
100.0 % uptime
Today
iOS Operational
90 days ago
100.0 % uptime
Today
Android Operational
90 days ago
100.0 % uptime
Today
Windows Operational
90 days ago
100.0 % uptime
Today
MacOS Operational
90 days ago
100.0 % uptime
Today
Cloudflare Operational
90 days ago
100.0 % uptime
Today
Data Centers Operational
90 days ago
100.0 % uptime
Today
Florida Data Center Operational
90 days ago
100.0 % uptime
Today
New Jersey Data Center Operational
90 days ago
100.0 % uptime
Today
Las Vegas Data Center Operational
90 days ago
100.0 % uptime
Today
Microsoft Teams Integration Operational
90 days ago
100.0 % uptime
Today
Direct SBC Integration Operational
90 days ago
100.0 % uptime
Today
TeamMates Integration Operational
90 days ago
100.0 % uptime
Today
SIP Trunk Cluster Operational
90 days ago
100.0 % uptime
Today
NJ SIP Trunk Cluster Core Operational
90 days ago
100.0 % uptime
Today
FL SIP Trunk Cluster Core Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Viirtue Scheduled Maintenance 07/14: Apollo Portals & Cores Jul 14, 2026 23:00 - Jul 15, 2026 02:00 EDT

Viirtue Scheduled Maintenance 07/14/2026 - Apollo Cores / Portal Server Update

Scheduled - Viirtue Engineers will be conducting a core and portal server update to v44.5. During this maintenance window, we will be updating in sequence the NJ, FL, LV and GCP servers and upgrading them to V44.5. These servers will be restarted during this window and a short service interruption should be expected.

If you experience any issues you feel are related to this maintenance, or if you have any general questions/ concerns regarding this announcement, please email support@viirtue.com or call 833-VIIRTUE option 2.

Posted on Jul 10, 2026 - 10:24 EDT

Viirtue Scheduled Maintenance 07/16: Apollo Recording Server & NDP Update Jul 16, 2026 23:00 - Jul 17, 2026 01:00 EDT

Viirtue Scheduled Maintenance 07/16/2026 - Apollo Recording Server & Provisioning Server Update

Scheduled - Viirtue Engineers will be conducting a recording server update to the v44.5 release. During this maintenance window we will be updating the FL, NJ, LV and GCP servers to the newest release. Additionally, the provisioning server (NDP) will be upgraded to v44.5. These servers will be restarted during this maintenance window and calls that are made in that time may not be recorded.

If you experience any issues you feel are related to this maintenance, or if you have any general questions/ concerns regarding this announcement, please email support@viirtue.com or call 833-VIIRTUE option 2.

Posted on Jul 10, 2026 - 10:40 EDT

Viirtue Scheduled Maintenance 07/21: Apollo SIP trunk Server Updates Jul 21, 2026 23:00 - Jul 22, 2026 02:00 EDT

Scheduled - Viirtue Engineers will be conducting a SIP trunk server update to the v44.5 release. During this maintenance window we will be restarting the NJ and FL server. This will disrupt SIP trunk service during this maintenance window as the servers will be unavailable during this maintenance window. After the maintenance is completed you may need to re-register devices connected to the SIP trunk server.

If you experience any issues you feel are related to this maintenance, or if you have any general questions/ concerns regarding this announcement, please email support@viirtue.com or call 833-VIIRTUE option 2.

Posted on Jul 10, 2026 - 10:43 EDT
Jul 10, 2026
Completed - The scheduled maintenance has been completed.
Jul 10, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 01:00 EDT
Scheduled - Viirtue engineers will be turning up an additional ISP in the Florida data center. No service impact is anticipated during this maintenance window.

If you experience any issues you feel are related to this maintenance, or if you have any general questions/concerns regarding this announcement, please email support@viirtue.com or call 833-VIIRTUE option 2.

Jul 6, 15:44 EDT
Jul 9, 2026

No incidents reported.

Jul 8, 2026

No incidents reported.

Jul 7, 2026
Completed - The scheduled maintenance has been completed.
Jul 7, 23:31 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 23:00 EDT
Scheduled - Viirtue engineers will be performing scheduled maintenance on our APOLLO cluster this evening as we upgrade the NDP to v44.5.
This maintenance includes several bug fixes, including:
-A fix for directory sorting when contacts have identical first and last names.
-A minor API update for SMS to resolve an issue that could cause duplicate queue prompts.

No service interruption is expected during this maintenance window.
If you experience any issues that you believe may be related to this maintenance, or if you have any questions, please contact our Support team at support@viirtue.com or call 833-VIIRTUE (844-7883), Option 2.

Jul 6, 16:08 EDT
Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026
Resolved - This incident has been resolved.
Jul 3, 22:21 EDT
Monitoring - The network congestion event between the New Jersey and Florida data centers has been resolved. During the event, some geo-routed calls failed, and registration statuses were reported incorrectly across the cluster. Our engineering team will continue to closely monitor network health to ensure service remains stable.
Jul 3, 21:20 EDT
Jul 2, 2026
Completed - The scheduled maintenance has been completed.
Jul 2, 23:51 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 23:00 EDT
Scheduled - Viirtue engineers will be conducting scheduled maintenance at the Las Vegas data center. During the maintenance window, 503 failover will be briefly enabled on the Las Vegas Apollo core. A short service interruption may occur while this change is in effect.

If you experience any issues you feel are related to this maintenance, or if you have any general questions/concerns regarding this announcement, please email support@viirtue.com or call 833-VIIRTUE option 2.

Jun 29, 15:41 EDT
Jul 1, 2026

No incidents reported.

Jun 30, 2026

No incidents reported.

Jun 29, 2026

No incidents reported.

Jun 28, 2026

No incidents reported.

Jun 27, 2026

No incidents reported.

Jun 26, 2026

No incidents reported.