All Systems Operational

About This Site

Welcome to the Viirtue status page. This page will communicate any service impairments across all platforms.

Apollo Operational
90 days ago
99.99 % uptime
Today
Manager Portal Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
FL2 Core Server Operational
90 days ago
99.93 % uptime
Today
Messaging (SMS/MMS) Operational
90 days ago
100.0 % uptime
Today
WebMeetings Operational
90 days ago
100.0 % uptime
Today
WebPhone Operational
90 days ago
100.0 % uptime
Today
Provisioning Server Operational
90 days ago
100.0 % uptime
Today
NJ2 Core Server Operational
90 days ago
99.98 % uptime
Today
Mobile App - iOS Operational
90 days ago
100.0 % uptime
Today
Mobile App - Android Operational
90 days ago
100.0 % uptime
Today
Analytics QoS Operational
90 days ago
100.0 % uptime
Today
Recording NJ Operational
90 days ago
100.0 % uptime
Today
Recording FL Operational
90 days ago
100.0 % uptime
Today
LV Core Server Operational
90 days ago
100.0 % uptime
Today
LV QoS Server Operational
90 days ago
100.0 % uptime
Today
LV Recording Server Operational
90 days ago
100.0 % uptime
Today
Cloud Portals Operational
90 days ago
100.0 % uptime
Today
Core1-GCP-USEAST4A Operational
90 days ago
100.0 % uptime
Today
Licf1-GCP-USEAST4A Operational
90 days ago
100.0 % uptime
Today
Qos1-GCP-USEAST4A Operational
90 days ago
100.0 % uptime
Today
Zeus Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Manager Portal Operational
90 days ago
100.0 % uptime
Today
FL Core Server Operational
90 days ago
100.0 % uptime
Today
NJ Core Server Operational
90 days ago
100.0 % uptime
Today
Messaging (SMS/MMS) Operational
90 days ago
100.0 % uptime
Today
WebPhone Operational
90 days ago
100.0 % uptime
Today
WebMeetings Operational
90 days ago
100.0 % uptime
Today
Provisioning Server Operational
90 days ago
100.0 % uptime
Today
Mobile App - iOS Operational
90 days ago
100.0 % uptime
Today
Mobile App - Android Operational
90 days ago
100.0 % uptime
Today
Analytics QoS Operational
90 days ago
100.0 % uptime
Today
Recording-Cloud Operational
90 days ago
100.0 % uptime
Today
Recording FL Operational
90 days ago
100.0 % uptime
Today
ViiBE Operational
90 days ago
99.97 % uptime
Today
Fax Operational
90 days ago
100.0 % uptime
Today
MobileConnect Operational
90 days ago
100.0 % uptime
Today
iOS Operational
90 days ago
100.0 % uptime
Today
Android Operational
90 days ago
100.0 % uptime
Today
Windows Operational
90 days ago
100.0 % uptime
Today
MacOS Operational
90 days ago
100.0 % uptime
Today
Cloudflare Operational
90 days ago
100.0 % uptime
Today
Data Centers Operational
90 days ago
100.0 % uptime
Today
Florida Data Center Operational
90 days ago
100.0 % uptime
Today
New Jersey Data Center Operational
90 days ago
100.0 % uptime
Today
Las Vegas Data Center Operational
90 days ago
100.0 % uptime
Today
Microsoft Teams Integration Operational
90 days ago
100.0 % uptime
Today
Direct SBC Integration Operational
90 days ago
100.0 % uptime
Today
TeamMates Integration Operational
90 days ago
100.0 % uptime
Today
SIP Trunk Cluster Operational
90 days ago
100.0 % uptime
Today
NJ SIP Trunk Cluster Core Operational
90 days ago
100.0 % uptime
Today
FL SIP Trunk Cluster Core Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Sep 3, 2026

No incidents reported today.

Sep 2, 2026
Resolved - A production Kubernetes node in the cloud provider failed and repeatedly dropped offline, which took the ingress gateway and several backend services with it. We added capacity, removed the failing node, and moved all workloads to healthy nodes.
Sep 2, 20:57 EDT
Monitoring - As of 00:12 PM UTC (8:12PM ET), ViiBE services have restarted and the portals are loading again. A production Kubernetes node in the cloud provider failed and repeatedly dropped offline, which took the ingress gateway and several backend services with it. We added capacity, removed the failing node, and moved all workloads to healthy nodes. We are monitoring closely while services finish recovering.
Sep 2, 20:15 EDT
Update - We are continuing to investigate this issue.
Sep 2, 19:49 EDT
Investigating - Starting at approximately 22:46 UTC (6:46 PM ET) on September 2, ViiBE portals are intermittently unreachable. Users may see connection failures or a "no healthy upstream" error. The cause is a production Kubernetes node that is repeatedly going unhealthy, which is disrupting the ingress gateway that serves these sites. We have identified the failing node and are working to move traffic off it. Next update in 30 minutes.
Sep 2, 19:48 EDT
Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

No incidents reported.

Aug 26, 2026

No incidents reported.

Aug 25, 2026
Completed - The scheduled maintenance has been completed.
Aug 25, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 21:00 EDT
Scheduled - Viirtue engineers will be performing routine certificate maintenance during the maintenance window. No service interruption is expected, and no customer action is required.

If you experience any issues you feel are related to this maintenance, or if you have any general questions/ concerns regarding this announcement, please email support@viirtue.com or call 833-VIIRTUE option 2.

Aug 25, 10:35 EDT
Aug 24, 2026

No incidents reported.

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026
Completed - The scheduled maintenance has been completed.
Aug 21, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 21, 02:00 EDT
Scheduled - Viirtue Engineers will be preforming scheduled maintenance this morning on our Zeus cluster.

We anticipate brief call disruptions during this window. If you experience any issues you feel are related to this maintenance or if you have any general questions/concerns regarding this announcement, please email support@viirtue.com or call 833-VIIRTUE option 2.

Aug 17, 15:43 EDT
Aug 20, 2026
Completed - The scheduled maintenance has been completed.
Aug 20, 23:37 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 23:00 EDT
Scheduled - Viirtue engineers will be performing network routing maintenance in the Florida data center. No service impact is anticipated during this maintenance window.

If you experience any issues you feel are related to this maintenance, or if you have any general questions/concerns regarding this announcement, please email support@viirtue.com or call 833-VIIRTUE, option 2.

Aug 17, 15:26 EDT