Viirtue Scheduled Maintenance 07/14/2026 - Apollo Cores / Portal Server Update
Scheduled - Viirtue Engineers will be conducting a core and portal server update to v44.5. During this maintenance window, we will be updating in sequence the NJ, FL, LV and GCP servers and upgrading them to V44.5. These servers will be restarted during this window and a short service interruption should be expected.
If you experience any issues you feel are related to this maintenance, or if you have any general questions/ concerns regarding this announcement, please email support@viirtue.com or call 833-VIIRTUE option 2. Posted on
Jul 10, 2026 - 10:24 EDT
Viirtue Scheduled Maintenance 07/16/2026 - Apollo Recording Server & Provisioning Server Update
Scheduled - Viirtue Engineers will be conducting a recording server update to the v44.5 release. During this maintenance window we will be updating the FL, NJ, LV and GCP servers to the newest release. Additionally, the provisioning server (NDP) will be upgraded to v44.5. These servers will be restarted during this maintenance window and calls that are made in that time may not be recorded.
If you experience any issues you feel are related to this maintenance, or if you have any general questions/ concerns regarding this announcement, please email support@viirtue.com or call 833-VIIRTUE option 2. Posted on
Jul 10, 2026 - 10:40 EDT
Scheduled - Viirtue Engineers will be conducting a SIP trunk server update to the v44.5 release. During this maintenance window we will be restarting the NJ and FL server. This will disrupt SIP trunk service during this maintenance window as the servers will be unavailable during this maintenance window. After the maintenance is completed you may need to re-register devices connected to the SIP trunk server.
If you experience any issues you feel are related to this maintenance, or if you have any general questions/ concerns regarding this announcement, please email support@viirtue.com or call 833-VIIRTUE option 2. Posted on
Jul 10, 2026 - 10:43 EDT
Completed -
The scheduled maintenance has been completed.
Jul 10, 03:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 01:00 EDT
Scheduled -
Viirtue engineers will be turning up an additional ISP in the Florida data center. No service impact is anticipated during this maintenance window.
If you experience any issues you feel are related to this maintenance, or if you have any general questions/concerns regarding this announcement, please email support@viirtue.com or call 833-VIIRTUE option 2.
Jul 6, 15:44 EDT
Completed -
The scheduled maintenance has been completed.
Jul 7, 23:31 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 23:00 EDT
Scheduled -
Viirtue engineers will be performing scheduled maintenance on our APOLLO cluster this evening as we upgrade the NDP to v44.5. This maintenance includes several bug fixes, including: -A fix for directory sorting when contacts have identical first and last names. -A minor API update for SMS to resolve an issue that could cause duplicate queue prompts.
No service interruption is expected during this maintenance window. If you experience any issues that you believe may be related to this maintenance, or if you have any questions, please contact our Support team at support@viirtue.com or call 833-VIIRTUE (844-7883), Option 2.
Jul 6, 16:08 EDT
Resolved -
This incident has been resolved.
Jul 3, 22:21 EDT
Monitoring -
The network congestion event between the New Jersey and Florida data centers has been resolved. During the event, some geo-routed calls failed, and registration statuses were reported incorrectly across the cluster. Our engineering team will continue to closely monitor network health to ensure service remains stable.
Jul 3, 21:20 EDT
Completed -
The scheduled maintenance has been completed.
Jul 2, 23:51 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 23:00 EDT
Scheduled -
Viirtue engineers will be conducting scheduled maintenance at the Las Vegas data center. During the maintenance window, 503 failover will be briefly enabled on the Las Vegas Apollo core. A short service interruption may occur while this change is in effect.
If you experience any issues you feel are related to this maintenance, or if you have any general questions/concerns regarding this announcement, please email support@viirtue.com or call 833-VIIRTUE option 2.
Jun 29, 15:41 EDT