All Systems Operational

About This Site

Welcome to the Viirtue status page. This page will communicate any service impairments across all platforms.

Apollo Operational
90 days ago
99.99 % uptime
Today
Manager Portal Operational
90 days ago
99.99 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
NJ Core Server Operational
90 days ago
99.95 % uptime
Today
FL Core Server Operational
90 days ago
100.0 % uptime
Today
Microsoft Teams Integration Operational
90 days ago
100.0 % uptime
Today
Messaging (SMS/MMS) Operational
90 days ago
100.0 % uptime
Today
Carrier Connectivity Operational
90 days ago
100.0 % uptime
Today
WebMeetings Operational
90 days ago
100.0 % uptime
Today
WebPhone Operational
90 days ago
100.0 % uptime
Today
Provisioning Server Operational
90 days ago
100.0 % uptime
Today
NJ2 Core Server Operational
90 days ago
99.99 % uptime
Today
Mobile App - iOS ? Operational
90 days ago
100.0 % uptime
Today
Mobile App - Android ? Operational
90 days ago
100.0 % uptime
Today
Zeus Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Manager Portal Operational
90 days ago
100.0 % uptime
Today
FL Core Server Operational
90 days ago
100.0 % uptime
Today
NJ Core Server Operational
90 days ago
100.0 % uptime
Today
Messaging (SMS/MMS) Operational
90 days ago
100.0 % uptime
Today
WebPhone Operational
90 days ago
100.0 % uptime
Today
WebMeetings Operational
90 days ago
100.0 % uptime
Today
Carrier Connectivity Operational
90 days ago
100.0 % uptime
Today
Provisioning Server Operational
90 days ago
100.0 % uptime
Today
Mobile App - iOS ? Operational
90 days ago
100.0 % uptime
Today
Mobile App - Android ? Operational
90 days ago
100.0 % uptime
Today
ViiBE Operational
90 days ago
100.0 % uptime
Today
Fax Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Sep 25, 2021

No incidents reported today.

Sep 24, 2021

No incidents reported.

Sep 23, 2021

No incidents reported.

Sep 22, 2021
Completed - The scheduled maintenance has been completed.
Sep 22, 01:27 UTC
Scheduled - Viirtue Engineers will be preforming scheduled maintenance this Tuesday on our APOLLO cluster.

We will be restarting select non-service impacting services on our Apollo cluster Tuesday 9/21 starting at 9:00pm EST.

No interruption in service is anticipated, although the portal may be unavailable for some time.
If you experience any issues you feel are related to this maintenance or if you have any general questions/concerns regarding this announcement, please email support@viirtue.com or call 833-VIIRTUE option 2.
Sep 20, 14:43 UTC
Sep 21, 2021
Completed - The maintenance has been completed and all of ViiBE is now operational.
Sep 21, 05:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 04:31 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 21, 04:19 UTC
Completed - The scheduled maintenance has been completed.
Sep 21, 03:02 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Sep 21, 02:51 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 02:01 UTC
Scheduled - ViiBE will be undergoing a scheduled maintenance. Parts of ViiBE may be unavailable during this time.
Sep 20, 20:49 UTC
Sep 20, 2021
Resolved - We are now moving this to a resolved status. All systems and portal have passed our testing period. If you continue to experience any issues that you feel may be related to this incident, as always, please feel free to open a ticket by emailing support@viirtue.com.
Sep 20, 20:55 UTC
Monitoring - All systems are fully operational and being monitored at this time. If you continue to experience any issues that you feel may be related to this incident, as always, please feel free to open a ticket by emailing support@viirtue.com or call 833-VIIRTUE.
Sep 20, 19:50 UTC
Identified - We're currently working on an issue identified with accessing our Apollo portal. You can access the portal using our alternate site portal2.5060.cloud


All relevant Viirtue teams are currently engaged and actively working towards a resolution. We will keep you updated as soon as news becomes available as well as periodically, if needed, just to check in. If you have any questions or concerns - please feel free to open a ticket by emailing support@viirtue.com.
Sep 20, 19:21 UTC
Sep 19, 2021
Completed - The scheduled maintenance has been completed.
Sep 19, 03:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 01:30 UTC
Scheduled - Viirtue Engineers will be preforming scheduled maintenance this Saturday evening on our ZEUS cluster(s).

We will be implementing STIR/SHAKEN on this cluster to comply with the new FCC regulations.

No interruption in service is anticipated, although the portal may be unavailable for some time.
If you experience any issues you feel are related to this maintenance or if you have any general questions/concerns regarding this announcement, please email support@viirtue.com or call 833-VIIRTUE option 2.
Sep 17, 22:32 UTC
Resolved - This incident has been resolved.
Sep 19, 02:08 UTC
Investigating - We are currently working an ER Maintainance on the single NJ Core. This should have no impact on services.
Sep 19, 01:25 UTC
Sep 18, 2021
Completed - The scheduled maintenance has been completed.
Sep 18, 02:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 01:30 UTC
Scheduled - Viirtue Engineers will be preforming scheduled maintenance this evening on our APOLLO.

We will be preforming some portal enhancements this afternoon.

No interruption in service is anticipated, although the portal may be unavailable for some time.
If you experience any issues you feel are related to this maintenance or if you have any general questions/concerns regarding this announcement, please email support@viirtue.com or call 833-VIIRTUE option 2.
Sep 17, 22:30 UTC
Sep 17, 2021

No incidents reported.

Sep 16, 2021

No incidents reported.

Sep 15, 2021

No incidents reported.

Sep 14, 2021

No incidents reported.

Sep 13, 2021

No incidents reported.

Sep 12, 2021

No incidents reported.

Sep 11, 2021

No incidents reported.