All Systems Operational

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Welcome to the Viirtue status page. This page will communicate any service impairments across all platforms.

Apollo Operational
90 days ago
100.0 % uptime
Today
Manager Portal Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
NJ Core Server Operational
90 days ago
100.0 % uptime
Today
FL Core Server Operational
90 days ago
100.0 % uptime
Today
Microsoft Teams Integration Operational
90 days ago
100.0 % uptime
Today
Messaging (SMS/MMS) Operational
90 days ago
100.0 % uptime
Today
Carrier Connectivity Operational
90 days ago
100.0 % uptime
Today
WebMeetings Operational
90 days ago
100.0 % uptime
Today
WebPhone Operational
90 days ago
100.0 % uptime
Today
Provisioning Server Operational
90 days ago
100.0 % uptime
Today
NJ2 Core Server Operational
90 days ago
100.0 % uptime
Today
Mobile App - iOS ? Operational
90 days ago
100.0 % uptime
Today
Mobile App - Android ? Operational
90 days ago
100.0 % uptime
Today
Zeus Operational
90 days ago
99.99 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Manager Portal Operational
90 days ago
100.0 % uptime
Today
FL Core Server Operational
90 days ago
100.0 % uptime
Today
NJ Core Server Operational
90 days ago
100.0 % uptime
Today
Messaging (SMS/MMS) Operational
90 days ago
100.0 % uptime
Today
WebPhone Operational
90 days ago
100.0 % uptime
Today
WebMeetings Operational
90 days ago
100.0 % uptime
Today
Carrier Connectivity Operational
90 days ago
99.98 % uptime
Today
Provisioning Server Operational
90 days ago
100.0 % uptime
Today
Mobile App - iOS ? Operational
90 days ago
100.0 % uptime
Today
Mobile App - Android ? Operational
90 days ago
100.0 % uptime
Today
ViiBE Operational
90 days ago
100.0 % uptime
Today
Fax Operational
90 days ago
99.95 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
May 10, 2021

No incidents reported today.

May 9, 2021

No incidents reported.

May 8, 2021

No incidents reported.

May 7, 2021
Resolved - This incident has been resolved.
May 7, 18:19 UTC
Monitoring - The issue was identified and a resolution has been implemented. We are monitoring the results.
May 7, 18:05 UTC
Update - Our fax vendor continues to investigate this issue with their underlying carrier. We will continue to provide updates as they are available!
May 7, 15:44 UTC
Update - We are still working diligently with our fax engineers to diagnose and resolve this issue. We appreciate your patience.
May 7, 15:27 UTC
Investigating - We're currently investigating an Inbound Faxing Issue where fax numbers are failing to ring.

All relevant Viirtue teams are currently engaged and actively working towards a resolution. We will keep you updated as soon as news becomes available as well as periodically, if needed, just to check in. If you have any questions or concerns - please feel free to open a ticket by emailing support@viirtue.com.
May 7, 14:33 UTC
Completed - The scheduled maintenance has been completed.
May 7, 01:55 UTC
Verifying - Verification is currently underway for the maintenance items.
May 7, 01:50 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 01:31 UTC
Scheduled - Viirtue Engineers will be preforming scheduled maintenance this evening on our APOLLO cluster(s).

We will be rebooting background services tonight that should be non service impacting.

No interruption in service is anticipated, although the portal may be unavailable for some time.
May 6, 16:49 UTC
May 6, 2021

No incidents reported.

May 5, 2021

No incidents reported.

May 4, 2021

No incidents reported.

May 3, 2021

No incidents reported.

May 2, 2021

No incidents reported.

May 1, 2021

No incidents reported.

Apr 30, 2021

No incidents reported.

Apr 29, 2021

No incidents reported.

Apr 28, 2021
Resolved - This incident has been resolved.
Apr 28, 20:47 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 28, 20:15 UTC
Identified - We're currently investigating a minor outbound calling issue with one of our carriers on our Zeus cluster. We have redundancies but they can take a few minutes to fully process over to the new servers.

All relevant Viirtue teams are currently engaged and actively working towards a resolution. We will keep you updated as soon as news becomes available as well as periodically, if needed, just to check in. If you have any questions or concerns - please feel free to open a ticket by emailing support@viirtue.com.
Apr 28, 19:21 UTC
Apr 27, 2021

No incidents reported.

Apr 26, 2021

No incidents reported.