Resolved -
A fix has been implemented and the issue has been resolved.
If you continue to experience any issues that you feel may be related to this incident, as always, please feel free to open a ticket by emailing support@viirtue.com.
Feb 7, 10:35 EST
Identified -
We have identified an issue impacting our Email to Fax feature.
Sending faxes via our fax portal is unimpacted and the current workaround.
All relevant Viirtue teams are currently engaged and actively working towards a resolution. We will keep you updated as soon as news becomes available as well as periodically. If you have any questions or concerns - please feel free to open a ticket by emailing support@viirtue.com.
Feb 7, 10:08 EST
Resolved -
This incident has been resolved.
Jan 30, 16:24 EST
Investigating -
We are currently investigating reports with MobileConnect's VoiceMail(Advanced Settings) not populating with users data.
Jan 30, 12:43 EST