All Systems Operational

About This Site

Welcome to the Viirtue status page. This page will communicate any service impairments across all platforms.

Apollo Operational
90 days ago
99.99 % uptime
Today
Manager Portal Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
FL2 Core Server Operational
90 days ago
100.0 % uptime
Today
Messaging (SMS/MMS) Operational
90 days ago
100.0 % uptime
Today
WebMeetings Operational
90 days ago
100.0 % uptime
Today
WebPhone Operational
90 days ago
100.0 % uptime
Today
Provisioning Server Operational
90 days ago
100.0 % uptime
Today
NJ2 Core Server Operational
90 days ago
99.99 % uptime
Today
Mobile App - iOS ? Operational
90 days ago
100.0 % uptime
Today
Mobile App - Android ? Operational
90 days ago
100.0 % uptime
Today
Analytics QoS ? Operational
90 days ago
100.0 % uptime
Today
Recording NJ ? Operational
90 days ago
100.0 % uptime
Today
Recording FL ? Operational
90 days ago
100.0 % uptime
Today
LV Core Server Operational
90 days ago
100.0 % uptime
Today
LV QoS Server Operational
90 days ago
100.0 % uptime
Today
LV Recording Server Operational
90 days ago
100.0 % uptime
Today
Zeus Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Manager Portal Operational
90 days ago
100.0 % uptime
Today
FL Core Server Operational
90 days ago
100.0 % uptime
Today
NJ Core Server Operational
90 days ago
100.0 % uptime
Today
Messaging (SMS/MMS) Operational
90 days ago
100.0 % uptime
Today
WebPhone Operational
90 days ago
100.0 % uptime
Today
WebMeetings Operational
90 days ago
100.0 % uptime
Today
Provisioning Server Operational
90 days ago
100.0 % uptime
Today
Mobile App - iOS ? Operational
90 days ago
100.0 % uptime
Today
Mobile App - Android ? Operational
90 days ago
100.0 % uptime
Today
Analytics QoS ? Operational
90 days ago
100.0 % uptime
Today
Recording-Cloud ? Operational
90 days ago
100.0 % uptime
Today
Recording FL ? Operational
90 days ago
100.0 % uptime
Today
ViiBE Operational
90 days ago
100.0 % uptime
Today
Fax Operational
90 days ago
100.0 % uptime
Today
MobileConnect Operational
90 days ago
100.0 % uptime
Today
iOS Operational
90 days ago
100.0 % uptime
Today
Android Operational
90 days ago
100.0 % uptime
Today
Windows Operational
90 days ago
100.0 % uptime
Today
MacOS Operational
90 days ago
100.0 % uptime
Today
Cloudflare ? Operational
90 days ago
100.0 % uptime
Today
Data Centers Operational
90 days ago
100.0 % uptime
Today
Florida Data Center Operational
90 days ago
100.0 % uptime
Today
New Jersey Data Center Operational
90 days ago
100.0 % uptime
Today
Las Vegas Data Center Operational
90 days ago
100.0 % uptime
Today
Microsoft Teams Integration Operational
90 days ago
100.0 % uptime
Today
Direct SBC Integration ? Operational
90 days ago
100.0 % uptime
Today
TeamMates Integration Operational
90 days ago
100.0 % uptime
Today
SIP Trunk Cluster Operational
90 days ago
100.0 % uptime
Today
NJ SIP Trunk Cluster Core ? Operational
90 days ago
100.0 % uptime
Today
FL SIP Trunk Cluster Core ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Mar 22, 2025

No incidents reported today.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025
Completed - The scheduled maintenance has been completed.
Mar 19, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 22:00 EDT
Scheduled - Our team will be performing scheduled NSNODE maintenance on the Apollo cluster. We do not anticipate any service disruptions during the maintenance window.

If you have any questions or require assistance, please contact our support team at support@viirtue.com or call 1-833-VIIRTUE.

Mar 18, 12:06 EDT
Mar 18, 2025
Mar 17, 2025

No incidents reported.

Mar 16, 2025

No incidents reported.

Mar 15, 2025

No incidents reported.

Mar 14, 2025
Completed - The scheduled maintenance has been completed.
Mar 14, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 22:00 EDT
Scheduled - Our team will be performing scheduled carrier maintenance on the Apollo cluster. We do not anticipate any service disruptions during the maintenance window.

If you have any questions or require assistance, please contact our support team at support@viirtue.com or call 1-833-VIIRTUE.

Mar 13, 10:57 EDT
Mar 13, 2025
Mar 12, 2025
Completed - The scheduled maintenance has been completed.
Mar 12, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 22:01 EDT
Scheduled - Our team will be performing scheduled carrier maintenance on the Zeus cluster. We do not anticipate any service disruptions during the maintenance window.

If you have any questions or require assistance, please contact our support team at support@viirtue.com or call 1-833-VIIRTUE.

Mar 11, 10:58 EDT
Mar 11, 2025
Completed - The scheduled maintenance has been completed.
Mar 11, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 22:00 EDT
Scheduled - Our team will be performing scheduled network maintenance on the Apollo Core Servers. We do not anticipate any service disruptions.

We will be implementing the following Change Requests (CRs):

CR16: Addressing SBUS configs to fully resolve KIT-4(WebPhone Parking issues)

If you have any questions or require assistance, please contact our support team at support@viirtue.com or call 1-833-VIIRTUE.

Mar 11, 11:15 EDT
Resolved - Date: March 11, 2025
Time: 14:44:57 EST

At approximately 14:44:57 EST on March 11, the NMS service on core2-nj (primary core processing service) experienced a crash, resulting in the temporary disruption of some active calls and device registrations.

The service automatically restarted within seconds, and all impacted services recovered immediately.

An open ticket is already in place with NetSapiens for further investigation into the root cause. We will provide updates as more information becomes available.

Please reach out Support if you have any questions or concerns.

Mar 11, 15:00 EDT
Completed - The scheduled maintenance has been completed.
Mar 11, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 10:45 EDT
Scheduled - We will be updating our GoVoIP app
Mar 11, 10:42 EDT
Mar 10, 2025

No incidents reported.

Mar 9, 2025

No incidents reported.

Mar 8, 2025

No incidents reported.