All Systems Operational

About This Site

Welcome to the Viirtue status page. This page will communicate any service impairments across all platforms.

Uptime over the past 90 days. View historical uptime.
Apollo Operational
90 days ago
100.0 % uptime
Today
Manager Portal Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
NJ Core Server Operational
90 days ago
100.0 % uptime
Today
FL Core Server Operational
90 days ago
100.0 % uptime
Today
Messaging (SMS/MMS) Operational
90 days ago
100.0 % uptime
Today
Bandwidth.com Carrier Connectivity Operational
90 days ago
100.0 % uptime
Today
WebMeetings Operational
90 days ago
100.0 % uptime
Today
WebPhone Operational
90 days ago
100.0 % uptime
Today
Provisioning Server Operational
90 days ago
100.0 % uptime
Today
NJ2 Core Server Operational
90 days ago
100.0 % uptime
Today
Mobile App - iOS ? Operational
90 days ago
100.0 % uptime
Today
Mobile App - Android ? Operational
90 days ago
100.0 % uptime
Today
Redundant Carriers Connectivity ? Operational
90 days ago
100.0 % uptime
Today
Cloud Portal ? Operational
90 days ago
100.0 % uptime
Today
Voicemail Transcription Operational
90 days ago
100.0 % uptime
Today
Analytics QoS ? Operational
90 days ago
100.0 % uptime
Today
Redundant Carrier Connectivity Operational
90 days ago
100.0 % uptime
Today
Recording NJ ? Operational
90 days ago
100.0 % uptime
Today
Recording FL ? Operational
90 days ago
100.0 % uptime
Today
Zeus Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Manager Portal Operational
90 days ago
100.0 % uptime
Today
FL Core Server Operational
90 days ago
100.0 % uptime
Today
NJ Core Server Operational
90 days ago
100.0 % uptime
Today
Messaging (SMS/MMS) Operational
90 days ago
100.0 % uptime
Today
WebPhone Operational
90 days ago
100.0 % uptime
Today
WebMeetings Operational
90 days ago
100.0 % uptime
Today
bandwidth.com Carrier Connectivity Operational
90 days ago
100.0 % uptime
Today
Provisioning Server Operational
90 days ago
100.0 % uptime
Today
Mobile App - iOS ? Operational
90 days ago
100.0 % uptime
Today
Mobile App - Android ? Operational
90 days ago
100.0 % uptime
Today
Redundant Carriers Connectivity ? Operational
90 days ago
100.0 % uptime
Today
Analytics QoS ? Operational
90 days ago
100.0 % uptime
Today
Recording NJ ? Operational
90 days ago
100.0 % uptime
Today
Recording FL ? Operational
90 days ago
100.0 % uptime
Today
ViiBE Operational
90 days ago
98.86 % uptime
Today
Fax Operational
90 days ago
100.0 % uptime
Today
MobileConnect Operational
90 days ago
100.0 % uptime
Today
iOS Operational
90 days ago
100.0 % uptime
Today
Android Operational
90 days ago
100.0 % uptime
Today
Windows Operational
90 days ago
100.0 % uptime
Today
MacOS Operational
90 days ago
100.0 % uptime
Today
Cloudflare ? Operational
90 days ago
100.0 % uptime
Today
Data Centers Operational
90 days ago
100.0 % uptime
Today
Florida Data Center Operational
90 days ago
100.0 % uptime
Today
Microsoft Teams Integration Operational
90 days ago
100.0 % uptime
Today
Direct SBC Integration ? Operational
90 days ago
100.0 % uptime
Today
TeamMates Integration Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Apr 26, 2024

No incidents reported today.

Apr 25, 2024
ViiBE Icons are missing
Resolved - Font Awesome has officially set their status to operational and we have confirmed all icons all loading properly.
Apr 25, 17:09 EDT
Monitoring - The icons are back. It looks like font awesome has restored service. We will continue monitoring for further disruptions. Please refresh your browser if you don't see the icons.
Apr 25, 16:58 EDT
Identified - Font Awesome (icon/font foundry) is having a global outage, which is less than awesome. This outage is affecting the display of certain icons in VIIBE.

We are actively monitoring the situation and are pro-actively sourcing alternative icons in the event that this turns out to be a prolonged outage.

Follow their status directly here: https://status.fortawesome.com/
Apr 25, 15:33 EDT
Apr 24, 2024

No incidents reported.

Apr 23, 2024

No incidents reported.

Apr 22, 2024
Apollo Call Recordings
Resolved - This incident has been resolved.
Apr 22, 15:32 EDT
Identified - The issue has been identified and a fix is being implemented.
Apr 22, 15:11 EDT
Investigating - The Apollo cluster is currently experiencing an issue downloading call recording files from the portal. Our engineers are working on the issue and should have a fix soon. Updates to follow.
Apr 22, 14:05 EDT
Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024
Viirtue Scheduled Maintenance 04/18 - Apollo
Completed - The scheduled maintenance has been completed.
Apr 19, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 23:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
Apr 18, 08:53 EDT
Scheduled - Viirtue engineers will be sunsetting the core-nj Apollo server during a scheduled maintenance window. No interruption in service is anticipated, although SIP trunks pointed directly to that server could be affected.

Viirtue engineers will also be rebooting the core2-nj Apollo server during this scheduled maintenance window. No interruption in service is anticipated, although SIP trunks pointed directly to that server could be affected. The manager portal may be unavailable for some time.

If you experience any issues you feel are related to this maintenance, or if you have any general questions/concerns regarding this announcement, please email support@viirtue.com or call 833-VIIRTUE option 2.
Apr 16, 12:41 EDT
Apr 18, 2024
Fax Bridges Offline
Resolved - This incident has been resolved.
Apr 18, 16:37 EDT
Investigating - We are currently investigating an issue where FaxBridges are showing offline in the portal and inbound and outbound fax traffic is affected for a subset of customers. Updates to follow.
Apr 18, 09:30 EDT
Apr 17, 2024
Viirtue Scheduled Maintenance 04/16 - MobileConnect
Completed - The scheduled maintenance has been completed.
Apr 17, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 23:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
Apr 16, 12:40 EDT
Scheduled - Viirtue engineers will be performing scheduled maintenance on the MobileConnect app. No interruption in service is anticipated.

If you experience any issues you feel are related to this maintenance, or if you have any general questions/concerns regarding this announcement, please email support@viirtue.com or call 833-VIIRTUE option 2.
Apr 16, 12:39 EDT
Apr 16, 2024
Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024
Viirtue Scheduled Maintenance 04/11 - Apollo
Completed - The scheduled maintenance has been completed.
Apr 12, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 22:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
Apr 11, 14:13 EDT
Scheduled - Viirtue engineers will be sunsetting the core-fl Apollo server during a scheduled maintenance window. No interruption in service is anticipated, although SIP trunks pointed directly to that server could be affected.

Viirtue engineers will also be performing scheduled apache maintenance on the Apollo cluster. No interruption in service is anticipated, although the manager portal may be unavailable for some time.

If you experience any issues you feel are related to this maintenance, or if you have any general questions/concerns regarding this announcement, please email support@viirtue.com or call 833-VIIRTUE option 2.
Apr 8, 15:37 EDT
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