Investigating - We're identified a degradation in MobileConnects Push Notifications across all release platforms.
May 24, 09:43 EDT

About This Site

Welcome to the Viirtue status page. This page will communicate any service impairments across all platforms.

Apollo Operational
90 days ago
100.0 % uptime
Today
Manager Portal Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
NJ Core Server Operational
90 days ago
100.0 % uptime
Today
FL Core Server Operational
90 days ago
100.0 % uptime
Today
Microsoft Teams Integration Operational
90 days ago
100.0 % uptime
Today
Messaging (SMS/MMS) Operational
90 days ago
100.0 % uptime
Today
Bandwidth.com Carrier Connectivity Operational
90 days ago
100.0 % uptime
Today
WebMeetings Operational
90 days ago
100.0 % uptime
Today
WebPhone Operational
90 days ago
100.0 % uptime
Today
Provisioning Server Operational
90 days ago
100.0 % uptime
Today
NJ2 Core Server Operational
90 days ago
100.0 % uptime
Today
Mobile App - iOS ? Operational
90 days ago
100.0 % uptime
Today
Mobile App - Android ? Operational
90 days ago
100.0 % uptime
Today
Redundant Carriers Connectivity ? Operational
90 days ago
100.0 % uptime
Today
Cloud Portal ? Operational
90 days ago
100.0 % uptime
Today
Zeus Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Manager Portal Operational
90 days ago
100.0 % uptime
Today
FL Core Server Operational
90 days ago
100.0 % uptime
Today
NJ Core Server Operational
90 days ago
100.0 % uptime
Today
Messaging (SMS/MMS) Operational
90 days ago
100.0 % uptime
Today
WebPhone Operational
90 days ago
100.0 % uptime
Today
WebMeetings Operational
90 days ago
100.0 % uptime
Today
bandwidth.com Carrier Connectivity Operational
90 days ago
100.0 % uptime
Today
Provisioning Server Operational
90 days ago
100.0 % uptime
Today
Mobile App - iOS ? Operational
90 days ago
100.0 % uptime
Today
Mobile App - Android ? Operational
90 days ago
100.0 % uptime
Today
Redundant Carriers Connectivity ? Operational
90 days ago
100.0 % uptime
Today
ViiBE Operational
90 days ago
99.99 % uptime
Today
Fax Operational
90 days ago
100.0 % uptime
Today
MobileConnect Degraded Performance
90 days ago
100.0 % uptime
Today
iOS Degraded Performance
90 days ago
100.0 % uptime
Today
Andorid Degraded Performance
90 days ago
100.0 % uptime
Today
Windows Degraded Performance
90 days ago
100.0 % uptime
Today
MacOS Degraded Performance
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
May 25, 2022

No incidents reported today.

May 24, 2022
Resolved - We are now moving this to a resolved status. All systems and portal have passed our testing period. If you continue to experience any issues that you feel may be related to this incident, as always, please feel free to open a ticket by emailing support@viirtue.com.
May 24, 19:05 EDT
Monitoring - We're currently identified and are monitoring an issue with the portal not resolving, Please use this backup FQDN until further updates if you experience any issues.

portal2.5060.cloud

All relevant Viirtue teams are currently engaged and actively working towards a resolution. We will keep you updated as soon as news becomes available as well as periodically, if needed, just to check in. If you have any questions or concerns - please feel free to open a ticket by emailing support@viirtue.com.

May 24, 15:42 EDT
May 23, 2022

No incidents reported.

May 22, 2022

No incidents reported.

May 21, 2022
Completed - The scheduled maintenance has been completed.
May 21, 20:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 20:00 EDT
Update - Viirtue System Maintenance- CORE-NJ - 05/20/2022 - 05/22/2022
We're performing system maintenance on core-nj beginning Friday 5/22 lasting up to 24 hours. During this time the core will not be accessible or processing calls.
If you're using core-nj's direct IP [209.123.15.34] or FQDN [core-nj.syntelsolutions.com, portal.5060.cloud] in any of the following, we highly recommend you update
configs to [core2-nj.syntelsolutions, portal3.5060.cloud] or [209.123.15.53].

Expected Services Impacted:
Sip Trunks
Any DNS Records pointing to [209.123.15.34]
Previous core-nj NMS link/portal.
API integrations using core-nj FQDN or IP [209.123.15.34]
Direct SBC Teams Clients (We will be updating these trunks prior to maintenance and expect no impact.)

May 18, 12:05 EDT
Scheduled - We will be undergoing scheduled maintenance during this time.
May 17, 16:36 EDT
May 20, 2022
Completed - The scheduled maintenance has been completed.
May 20, 18:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 17:01 EDT
Scheduled - We will be undergoing scheduled maintenance during this time.
May 20, 09:19 EDT
May 19, 2022
Resolved - This incident has been resolved.
May 19, 14:36 EDT
Identified - ViiBE's Netsapien's integration is currently experiencing a networking issue. We are aware of the situation and should have it restored shortly.
May 19, 14:13 EDT
May 18, 2022

No incidents reported.

May 17, 2022
Completed - The scheduled maintenance has been completed.
May 17, 21:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 20:30 EDT
Scheduled - We will be undergoing scheduled maintenance during this time.
May 17, 16:37 EDT
May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.

May 13, 2022

No incidents reported.

May 12, 2022

No incidents reported.

May 11, 2022

No incidents reported.