Update - We will be dispatching a tech to the data center tonight to troubleshoot a hardware issue affecting this server. Please note that call quality remains unaffected by this issue. However, MoS scores in the call history will not be displayed until the matter is resolved.
Sep 18, 2024 - 10:54 EDT
Sep 18, 2024 - 10:54 EDT
Update - We are continuing to work with our partners to find a solution. Please note that call quality remains unaffected by this issue. However, MoS scores in the call history will not be displayed until the matter is resolved.
Sep 17, 2024 - 14:27 EDT
Sep 17, 2024 - 14:27 EDT
Update - We are continuing to work with our partners to find a solution. Please note that call quality remains unaffected by this issue. However, MoS scores in the call history will not be displayed until the matter is resolved.
Sep 17, 2024 - 09:52 EDT
Sep 17, 2024 - 09:52 EDT
Update - The potential fix we tried last night did not work. We are continuing to work with our partners to find a solution. Updates to follow.
Sep 17, 2024 - 09:14 EDT
Sep 17, 2024 - 09:14 EDT
Identified - The issue has been identified and a fix will implemented tonight during a maintenance window. Updates to follow.
Sep 16, 2024 - 15:44 EDT
Sep 16, 2024 - 15:44 EDT
Investigating - We are currently investigating an issue with the Florida QoS server affecting the MoS scores in the portal. Updates to follow.
Sep 16, 2024 - 13:54 EDT
Sep 16, 2024 - 13:54 EDT
About This Site
Welcome to the Viirtue status page. This page will communicate any service impairments across all platforms.
Apollo
Operational
Manager Portal
Operational
API
Operational
FL2 Core Server
Operational
Messaging (SMS/MMS)
Operational
WebMeetings
Operational
WebPhone
Operational
Provisioning Server
Operational
NJ2 Core Server
Operational
Mobile App - iOS
?
Operational
Mobile App - Android
?
Operational
Analytics QoS
?
Operational
Recording NJ
?
Operational
Recording FL
?
Operational
LV Core Server
Operational
LV QoS Server
Operational
LV Recording Server
Operational
Zeus
Operational
API
Operational
Manager Portal
Operational
FL Core Server
Operational
NJ Core Server
Operational
Messaging (SMS/MMS)
Operational
WebPhone
Operational
WebMeetings
Operational
Provisioning Server
Operational
Mobile App - iOS
?
Operational
Mobile App - Android
?
Operational
Analytics QoS
?
Operational
Recording NJ
?
Operational
Recording FL
?
Operational
ViiBE
Operational
Fax
Operational
MobileConnect
Operational
iOS
Operational
Android
Operational
Windows
Operational
MacOS
Operational
Cloudflare
?
Operational
Data Centers
Operational
Florida Data Center
Operational
New Jersey Data Center
Operational
Las Vegas Data Center
Operational
Microsoft Teams Integration
Operational
Direct SBC Integration
?
Operational
TeamMates Integration
Operational
SIP Trunk Cluster
Operational
NJ SIP Trunk Cluster Core
?
Operational
FL SIP Trunk Cluster Core
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.