All Systems Operational

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Welcome to the Viirtue status page. This page will communicate any service impairments across all platforms.

Uptime over the past 90 days. View historical uptime.
Apollo Operational
Manager Portal Operational
API Operational
FL2 Core Server Operational
Messaging (SMS/MMS) Operational
WebMeetings Operational
WebPhone Operational
Provisioning Server Operational
NJ2 Core Server Operational
Mobile App - iOS Operational
Mobile App - Android Operational
Analytics QoS Operational
Recording NJ Operational
Recording FL Operational
LV Core Server Operational
LV QoS Server Operational
LV Recording Server Operational
Cloud Portals Operational
Core1-GCP-USEAST4A Operational
Licf1-GCP-USEAST4A Operational
Qos1-GCP-USEAST4A Operational
Zeus Operational
API Operational
Manager Portal Operational
FL Core Server Operational
NJ Core Server Operational
Messaging (SMS/MMS) Operational
WebPhone Operational
WebMeetings Operational
Provisioning Server Operational
Mobile App - iOS Operational
Mobile App - Android Operational
Analytics QoS Operational
Recording-Cloud Operational
Recording FL Operational
ViiBE Operational
Fax Operational
MobileConnect Operational
iOS Operational
Android Operational
Windows Operational
MacOS Operational
Cloudflare Operational
Data Centers Operational
Florida Data Center Operational
New Jersey Data Center Operational
Las Vegas Data Center Operational
Microsoft Teams Integration Operational
Direct SBC Integration Operational
TeamMates Integration Operational
SIP Trunk Cluster Operational
NJ SIP Trunk Cluster Core Operational
FL SIP Trunk Cluster Core Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 11, 2026

No incidents reported today.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

Viirtue Scheduled Maintenance 09/08: Apollo API
Completed - The scheduled maintenance has been completed.
Sep 8, 23:09 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 23:00 EDT
Scheduled - Viirtue Engineers will be preforming scheduled maintenance this evening on our APOLLO cluster.

This maintenance includes a minor configuration update to our API services. No interruption in service is anticipated.

If you experience any issues you feel are related to this maintenance or if you have any general questions/concerns regarding this announcement, please email support@viirtue.com or call 833-VIIRTUE option 2.
Sep 8, 10:21 EDT

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

Intermittent outage of ViiBE web portals (*.viibewithus.com)
Resolved - A production Kubernetes node in the cloud provider failed and repeatedly dropped offline, which took the ingress gateway and several backend services with it. We added capacity, removed the failing node, and moved all workloads to healthy nodes.
Sep 2, 20:57 EDT
Monitoring - As of 00:12 PM UTC (8:12PM ET), ViiBE services have restarted and the portals are loading again. A production Kubernetes node in the cloud provider failed and repeatedly dropped offline, which took the ingress gateway and several backend services with it. We added capacity, removed the failing node, and moved all workloads to healthy nodes. We are monitoring closely while services finish recovering.
Sep 2, 20:15 EDT
Update - We are continuing to investigate this issue.
Sep 2, 19:49 EDT
Investigating - Starting at approximately 22:46 UTC (6:46 PM ET) on September 2, ViiBE portals are intermittently unreachable. Users may see connection failures or a "no healthy upstream" error. The cause is a production Kubernetes node that is repeatedly going unhealthy, which is disrupting the ingress gateway that serves these sites. We have identified the failing node and are working to move traffic off it. Next update in 30 minutes.
Sep 2, 19:48 EDT

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

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