All Systems Operational

About This Site

Welcome to the Viirtue status page. This page will communicate any service impairments across all platforms.

Uptime over the past 90 days. View historical uptime.
Apollo Operational
90 days ago
100.0 % uptime
Today
Manager Portal Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
FL2 Core Server Operational
90 days ago
100.0 % uptime
Today
Messaging (SMS/MMS) Operational
90 days ago
100.0 % uptime
Today
WebMeetings Operational
90 days ago
100.0 % uptime
Today
WebPhone Operational
90 days ago
100.0 % uptime
Today
Provisioning Server Operational
90 days ago
100.0 % uptime
Today
NJ2 Core Server Operational
90 days ago
100.0 % uptime
Today
Mobile App - iOS Operational
90 days ago
100.0 % uptime
Today
Mobile App - Android Operational
90 days ago
100.0 % uptime
Today
Analytics QoS Operational
90 days ago
100.0 % uptime
Today
Recording NJ Operational
90 days ago
100.0 % uptime
Today
Recording FL Operational
90 days ago
100.0 % uptime
Today
LV Core Server Operational
90 days ago
100.0 % uptime
Today
LV QoS Server Operational
90 days ago
100.0 % uptime
Today
LV Recording Server Operational
90 days ago
100.0 % uptime
Today
Cloud Portals Operational
90 days ago
100.0 % uptime
Today
Core1-GCP-USEAST4A Operational
90 days ago
100.0 % uptime
Today
Licf1-GCP-USEAST4A Operational
90 days ago
100.0 % uptime
Today
Qos1-GCP-USEAST4A Operational
90 days ago
100.0 % uptime
Today
Zeus Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Manager Portal Operational
90 days ago
100.0 % uptime
Today
FL Core Server Operational
90 days ago
100.0 % uptime
Today
NJ Core Server Operational
90 days ago
100.0 % uptime
Today
Messaging (SMS/MMS) Operational
90 days ago
100.0 % uptime
Today
WebPhone Operational
90 days ago
100.0 % uptime
Today
WebMeetings Operational
90 days ago
100.0 % uptime
Today
Provisioning Server Operational
90 days ago
100.0 % uptime
Today
Mobile App - iOS Operational
90 days ago
100.0 % uptime
Today
Mobile App - Android Operational
90 days ago
100.0 % uptime
Today
Analytics QoS Operational
90 days ago
100.0 % uptime
Today
Recording-Cloud Operational
90 days ago
100.0 % uptime
Today
Recording FL Operational
90 days ago
100.0 % uptime
Today
ViiBE Operational
90 days ago
100.0 % uptime
Today
Fax Operational
90 days ago
100.0 % uptime
Today
MobileConnect Operational
90 days ago
100.0 % uptime
Today
iOS Operational
90 days ago
100.0 % uptime
Today
Android Operational
90 days ago
100.0 % uptime
Today
Windows Operational
90 days ago
100.0 % uptime
Today
MacOS Operational
90 days ago
100.0 % uptime
Today
Cloudflare Operational
90 days ago
100.0 % uptime
Today
Data Centers Operational
90 days ago
100.0 % uptime
Today
Florida Data Center Operational
90 days ago
100.0 % uptime
Today
New Jersey Data Center Operational
90 days ago
100.0 % uptime
Today
Las Vegas Data Center Operational
90 days ago
100.0 % uptime
Today
Microsoft Teams Integration Operational
90 days ago
100.0 % uptime
Today
Direct SBC Integration Operational
90 days ago
100.0 % uptime
Today
TeamMates Integration Operational
90 days ago
100.0 % uptime
Today
SIP Trunk Cluster Operational
90 days ago
100.0 % uptime
Today
NJ SIP Trunk Cluster Core Operational
90 days ago
100.0 % uptime
Today
FL SIP Trunk Cluster Core Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 20, 2026
MobileConnect Suffix
Resolved - The incident has been resolved. If you experience any issues receiving calls on the MobileConnect app, please log out of the app and then log back in.
Apr 20, 00:43 EDT
Identified - We are aware of an issue causing MobileConnect devices to register with an incorrect suffix, and we have escalated it with our partners.

In the meantime, for any call queue users utilizing MobileConnect, the “m” device must be added to the queue to ensure they can receive queue calls until the issue is resolved.
Apr 19, 23:01 EDT
Apr 19, 2026
Apr 18, 2026

No incidents reported.

Apr 17, 2026

No incidents reported.

Apr 16, 2026

No incidents reported.

Apr 15, 2026
Viirtue Scheduled Maintenance (Insert Date): {Module Effected]
Completed - The scheduled maintenance has been completed.
Apr 15, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 23:00 EDT
Scheduled - Viirtue engineers will be performing scheduled maintenance on portals servers. No service interruption is expected during this maintenance window.


Related changes are tagged under:
PCR-93
PCR-94
PCR-96

If you experience any issues you feel are related to this maintenance, or if you have any general questions/concerns regarding this announcement, please email support@viirtue.com or call 833-VIIRTUE option 2.
Apr 13, 17:31 EDT
Apr 14, 2026
Apr 13, 2026

No incidents reported.

Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026
Viirtue Scheduled Maintenance 04/09 - Apollo
Completed - The scheduled maintenance has been completed.
Apr 10, 02:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 23:00 EDT
Scheduled - Virtue engineers will be upgrading the Apollo cluster to the latest Netsapiens micro-release. While no significant service interruptions are expected, the Manager Portal may be briefly unavailable during the upgrade window.

If you experience any issues you feel are related to this maintenance, or if you have any general questions/concerns regarding this announcement, please email support@viirtue.com or call 833-VIIRTUE option 2.
Apr 8, 14:35 EDT
Apr 9, 2026
Apr 8, 2026
Apollo - Core2-NJ Portal Down
Resolved - The Core2-NJ portal became unavailable due to an invalid Apache certificate. The certificate was promptly removed, and service was restored within minutes.
Apr 8, 10:51 EDT
Apr 7, 2026

No incidents reported.

Apr 6, 2026

No incidents reported.

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