All Systems Operational

About This Site

Welcome to the Viirtue status page. This page will communicate any service impairments across all platforms.

Uptime over the past 90 days. View historical uptime.
Apollo Operational
90 days ago
99.99 % uptime
Today
Manager Portal Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
FL2 Core Server Operational
90 days ago
99.93 % uptime
Today
Messaging (SMS/MMS) Operational
90 days ago
100.0 % uptime
Today
WebMeetings Operational
90 days ago
100.0 % uptime
Today
WebPhone Operational
90 days ago
100.0 % uptime
Today
Provisioning Server Operational
90 days ago
100.0 % uptime
Today
NJ2 Core Server Operational
90 days ago
99.98 % uptime
Today
Mobile App - iOS Operational
90 days ago
100.0 % uptime
Today
Mobile App - Android Operational
90 days ago
100.0 % uptime
Today
Analytics QoS Operational
90 days ago
100.0 % uptime
Today
Recording NJ Operational
90 days ago
100.0 % uptime
Today
Recording FL Operational
90 days ago
100.0 % uptime
Today
LV Core Server Operational
90 days ago
100.0 % uptime
Today
LV QoS Server Operational
90 days ago
100.0 % uptime
Today
LV Recording Server Operational
90 days ago
100.0 % uptime
Today
Cloud Portals Operational
90 days ago
100.0 % uptime
Today
Core1-GCP-USEAST4A Operational
90 days ago
100.0 % uptime
Today
Licf1-GCP-USEAST4A Operational
90 days ago
100.0 % uptime
Today
Qos1-GCP-USEAST4A Operational
90 days ago
100.0 % uptime
Today
Zeus Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Manager Portal Operational
90 days ago
100.0 % uptime
Today
FL Core Server Operational
90 days ago
100.0 % uptime
Today
NJ Core Server Operational
90 days ago
100.0 % uptime
Today
Messaging (SMS/MMS) Operational
90 days ago
100.0 % uptime
Today
WebPhone Operational
90 days ago
100.0 % uptime
Today
WebMeetings Operational
90 days ago
100.0 % uptime
Today
Provisioning Server Operational
90 days ago
100.0 % uptime
Today
Mobile App - iOS Operational
90 days ago
100.0 % uptime
Today
Mobile App - Android Operational
90 days ago
100.0 % uptime
Today
Analytics QoS Operational
90 days ago
100.0 % uptime
Today
Recording-Cloud Operational
90 days ago
100.0 % uptime
Today
Recording FL Operational
90 days ago
100.0 % uptime
Today
ViiBE Operational
90 days ago
99.99 % uptime
Today
Fax Operational
90 days ago
99.99 % uptime
Today
MobileConnect Operational
90 days ago
100.0 % uptime
Today
iOS Operational
90 days ago
100.0 % uptime
Today
Android Operational
90 days ago
100.0 % uptime
Today
Windows Operational
90 days ago
100.0 % uptime
Today
MacOS Operational
90 days ago
100.0 % uptime
Today
Cloudflare Operational
90 days ago
100.0 % uptime
Today
Data Centers Operational
90 days ago
100.0 % uptime
Today
Florida Data Center Operational
90 days ago
100.0 % uptime
Today
New Jersey Data Center Operational
90 days ago
100.0 % uptime
Today
Las Vegas Data Center Operational
90 days ago
100.0 % uptime
Today
Microsoft Teams Integration Operational
90 days ago
100.0 % uptime
Today
Direct SBC Integration Operational
90 days ago
100.0 % uptime
Today
TeamMates Integration Operational
90 days ago
100.0 % uptime
Today
SIP Trunk Cluster Operational
90 days ago
100.0 % uptime
Today
NJ SIP Trunk Cluster Core Operational
90 days ago
100.0 % uptime
Today
FL SIP Trunk Cluster Core Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Viirtue Scheduled Maintenance 08/18 - Sip Trunk Cluster Aug 18, 2026 23:00 - Aug 19, 2026 03:00 EDT

Viirtue Scheduled Maintenance 08/18/2026 - SIP Trunk Cluster
Scheduled - Viirtue Engineers will be conducting a core update to v44.5. During this maintenance window, we will be updating in sequence the NJ, then FL servers and upgrading them to V44.5. These servers will be restarted during this window and a short service interruption should be expected.

If you experience any issues you feel are related to this maintenance, or if you have any general questions/ concerns regarding this announcement, please email support@viirtue.com or call 833-VIIRTUE option 2.
Posted on Aug 03, 2026 - 15:19 EDT

Aug 12, 2026

Apollo Cluster - Call queueing isusses
Resolved - This incident has been resolved.
Aug 12, 01:03 EDT
Update - We are actively monitoring the incident but we believe the current effect should be minimal.
Aug 11, 17:57 EDT
Update - We have successfully implemented the alternate route and are seeing the queuing clear. We will continue to monitor the this afternoon but function should be restored.
Aug 11, 15:39 EDT
Update - We are working on implementing another VPN re-route to alleviate the queueing issue. We will update when this has been completed.
Aug 11, 14:37 EDT
Update - Good afternoon team,

Thank you for your patience on this issue. After continued troubleshooting we have identified a long term fix, and we currently are investigating implementation. The issue identified was a network issue locally to the Florida core, which caused backlog queueing. Once the fix is implemented, we will post a further update.
Aug 11, 13:41 EDT
Update - We are still monitoring the issue but we have identified that the Vegas server is now affected as it processes the backlog of requests coming from FL. We expect improved performance as this backlog is processed.
Aug 11, 12:38 EDT
Update - We are still seeing continued issues with the Florida server, our infrastructure team is monitoring and assessing next steps
Aug 11, 12:24 EDT
Monitoring - After implementing a VPN routing tunnel we've observed improved performance with the server and are monitoring the issue.
Aug 11, 11:37 EDT
Update - Our Infrastructure team is actively working to resolve the issue and is treating it as a high priority. We will provide our next update within the hour, or sooner if there are any significant developments.
Aug 11, 10:59 EDT
Identified - We have found that the issue is primarily with queueing on the Florida Core, we are working to resolve the issue with our infrastructure team
Aug 11, 10:19 EDT
Investigating - We have identified a incident affecting call queueing on the Apollo Cluster, we are investigating and will provide updates as they are available.
Aug 11, 10:10 EDT

Aug 11, 2026

Aug 10, 2026

No incidents reported.

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

No incidents reported.

Aug 6, 2026

No incidents reported.

Aug 5, 2026

No incidents reported.

Aug 4, 2026

No incidents reported.

Aug 3, 2026

No incidents reported.

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

No incidents reported.

Jul 30, 2026

No incidents reported.

Jul 29, 2026

No incidents reported.

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