Completed -
The scheduled maintenance has been completed.
Mar 19, 00:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 22:00 EDT
Scheduled -
Our team will be performing scheduled NSNODE maintenance on the Apollo cluster. We do not anticipate any service disruptions during the maintenance window.
If you have any questions or require assistance, please contact our support team at support@viirtue.com or call 1-833-VIIRTUE.
Mar 18, 12:06 EDT
Completed -
The scheduled maintenance has been completed.
Mar 14, 00:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 22:00 EDT
Scheduled -
Our team will be performing scheduled carrier maintenance on the Apollo cluster. We do not anticipate any service disruptions during the maintenance window.
If you have any questions or require assistance, please contact our support team at support@viirtue.com or call 1-833-VIIRTUE.
Mar 13, 10:57 EDT
Completed -
The scheduled maintenance has been completed.
Mar 12, 00:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 22:01 EDT
Scheduled -
Our team will be performing scheduled carrier maintenance on the Zeus cluster. We do not anticipate any service disruptions during the maintenance window.
If you have any questions or require assistance, please contact our support team at support@viirtue.com or call 1-833-VIIRTUE.
Mar 11, 10:58 EDT
Resolved -
Date: March 11, 2025 Time: 14:44:57 EST
At approximately 14:44:57 EST on March 11, the NMS service on core2-nj (primary core processing service) experienced a crash, resulting in the temporary disruption of some active calls and device registrations.
The service automatically restarted within seconds, and all impacted services recovered immediately.
An open ticket is already in place with NetSapiens for further investigation into the root cause. We will provide updates as more information becomes available.
Please reach out Support if you have any questions or concerns.
Mar 11, 15:00 EDT