Cloud Portal Degraded Performance

Incident Report for Viirtue

Resolved

This incident has been resolved.
Posted Dec 06, 2021 - 17:00 EST

Monitoring

All systems are fully operational and being monitored at this time. If you continue to experience any issues that you feel may be related to this incident, as always, please feel free to open a ticket by emailing support@viirtue.com or call 833-VIIRTUE.
Posted Dec 06, 2021 - 13:50 EST

Update

We're still investigating an issue with one of our cloud portals. If you have any issue with your branded portal please visit portal2.5060.cloud to access the system.

All relevant Viirtue teams are currently engaged and actively working towards a resolution. We will keep you updated as soon as news becomes available as well as periodically, if needed, just to check in. If you have any questions or concerns - please feel free to open a ticket by emailing support@viirtue.com.
Posted Dec 06, 2021 - 12:23 EST

Investigating

We're currently investigating an issue with one of our cloud portals. If you have any issue with your branded portal please visit portal2.5060.cloud to access the system.

All relevant Viirtue teams are currently engaged and actively working towards a resolution. We will keep you updated as soon as news becomes available as well as periodically, if needed, just to check in. If you have any questions or concerns - please feel free to open a ticket by emailing support@viirtue.com.
Posted Dec 06, 2021 - 12:05 EST