We are now moving this to a resolved status. All systems and portal have passed our testing period. If you continue to experience any issues that you feel may be related to this incident, as always, please feel free to open a ticket by emailing support@viirtue.com.
Posted Sep 20, 2021 - 16:55 EDT
Monitoring
All systems are fully operational and being monitored at this time. If you continue to experience any issues that you feel may be related to this incident, as always, please feel free to open a ticket by emailing support@viirtue.com or call 833-VIIRTUE.
Posted Sep 20, 2021 - 15:50 EDT
Identified
We're currently working on an issue identified with accessing our Apollo portal. You can access the portal using our alternate site portal2.5060.cloud
All relevant Viirtue teams are currently engaged and actively working towards a resolution. We will keep you updated as soon as news becomes available as well as periodically, if needed, just to check in. If you have any questions or concerns - please feel free to open a ticket by emailing support@viirtue.com.
Posted Sep 20, 2021 - 15:21 EDT
This incident affected: Apollo (Manager Portal, NJ2 Core Server).