All Systems Operational

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Welcome to the Viirtue status page. This page will communicate any service impairments across all platforms.

Uptime over the past 90 days. View historical uptime.
Apollo Operational
90 days ago
99.98 % uptime
Today
Manager Portal Operational
90 days ago
99.98 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
FL2 Core Server Operational
90 days ago
100.0 % uptime
Today
Messaging (SMS/MMS) Operational
90 days ago
100.0 % uptime
Today
WebMeetings Operational
90 days ago
100.0 % uptime
Today
WebPhone Operational
90 days ago
100.0 % uptime
Today
Provisioning Server Operational
90 days ago
100.0 % uptime
Today
NJ2 Core Server Operational
90 days ago
99.78 % uptime
Today
Mobile App - iOS ? Operational
90 days ago
100.0 % uptime
Today
Mobile App - Android ? Operational
90 days ago
100.0 % uptime
Today
Analytics QoS ? Operational
90 days ago
100.0 % uptime
Today
Recording NJ ? Operational
90 days ago
100.0 % uptime
Today
Recording FL ? Operational
90 days ago
100.0 % uptime
Today
LV Core Server Operational
90 days ago
100.0 % uptime
Today
LV QoS Server Operational
90 days ago
100.0 % uptime
Today
LV Recording Server Operational
90 days ago
100.0 % uptime
Today
Zeus Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Manager Portal Operational
90 days ago
100.0 % uptime
Today
FL Core Server Operational
90 days ago
100.0 % uptime
Today
NJ Core Server Operational
90 days ago
100.0 % uptime
Today
Messaging (SMS/MMS) Operational
90 days ago
100.0 % uptime
Today
WebPhone Operational
90 days ago
100.0 % uptime
Today
WebMeetings Operational
90 days ago
100.0 % uptime
Today
Provisioning Server Operational
90 days ago
100.0 % uptime
Today
Mobile App - iOS ? Operational
90 days ago
100.0 % uptime
Today
Mobile App - Android ? Operational
90 days ago
100.0 % uptime
Today
Analytics QoS ? Operational
90 days ago
100.0 % uptime
Today
Recording-Cloud ? Operational
90 days ago
100.0 % uptime
Today
Recording FL ? Operational
90 days ago
100.0 % uptime
Today
ViiBE Operational
90 days ago
100.0 % uptime
Today
Fax Operational
90 days ago
100.0 % uptime
Today
MobileConnect Operational
90 days ago
100.0 % uptime
Today
iOS Operational
90 days ago
100.0 % uptime
Today
Android Operational
90 days ago
100.0 % uptime
Today
Windows Operational
90 days ago
100.0 % uptime
Today
MacOS Operational
90 days ago
100.0 % uptime
Today
Cloudflare ? Operational
90 days ago
100.0 % uptime
Today
Data Centers Operational
90 days ago
99.99 % uptime
Today
Florida Data Center Operational
90 days ago
100.0 % uptime
Today
New Jersey Data Center Operational
90 days ago
99.98 % uptime
Today
Las Vegas Data Center Operational
90 days ago
100.0 % uptime
Today
Microsoft Teams Integration Operational
90 days ago
100.0 % uptime
Today
Direct SBC Integration ? Operational
90 days ago
100.0 % uptime
Today
TeamMates Integration Operational
90 days ago
100.0 % uptime
Today
SIP Trunk Cluster Operational
90 days ago
100.0 % uptime
Today
NJ SIP Trunk Cluster Core ? Operational
90 days ago
100.0 % uptime
Today
FL SIP Trunk Cluster Core ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 21, 2025
Mobile Connect
Resolved - This incident has been resolved.
Nov 21, 11:03 EST
Monitoring - The rollback has been completed and registrations for mobile connect are starting to show as valid. We are monitoring progress. Please open and close the mobile connect application if you experience an issue to force re-registration.
Nov 21, 10:37 EST
Identified - We discovered an issue in the Mobile Connect middleware update deployed last night. To prevent any disruption to your service, we are rolling back to the last known stable version. Our team is actively monitoring the process and will share updates as soon as they are available.
Nov 21, 10:26 EST
Investigating - We are aware of an issue affecting new registrations and outbound calls for Mobile Connect users. Our engineers are actively working to resolve it.
Nov 21, 10:05 EST
Viirtue Scheduled Maintenance 11/21 - NJ & FL Data Center
Completed - The scheduled maintenance has been completed.
Nov 21, 06:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 02:00 EST
Scheduled - Our team will be performing scheduled maintenance on the Juniper firewalls in the New Jersey and Florida data centers. These updates are focused on improving observability and monitoring capabilities. No service disruptions are expected for the production Apollo or Zeus nodes in these locations.

If you have any questions or require assistance, please contact our support team at support@viirtue.com or call 1-833-VIIRTUE.
Nov 20, 14:44 EST
Nov 20, 2025

No incidents reported.

Nov 19, 2025
Viirtue Scheduled Maintenance 11/18 - NJ & FL Data Center
Completed - The scheduled maintenance has been completed.
Nov 19, 04:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 23:00 EST
Scheduled - Our team will be performing scheduled maintenance on the Juniper firewalls and Dell switches in the New Jersey and Florida data centers. These updates are focused on improving observability and monitoring capabilities. No service disruptions are expected for the production Apollo or Zeus nodes in these locations.

If you have any questions or require assistance, please contact our support team at support@viirtue.com or call 1-833-VIIRTUE
Nov 18, 15:21 EST
Nov 18, 2025
Viirtue Scheduled Maintenance 11/17 - NJ Data Center
Completed - The scheduled maintenance has been completed.
Nov 18, 06:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 22:00 EST
Scheduled - Our NJ Data Center will be undergoing network maintenance by the data center network engineers (unaffiliated with Viirtue). During the maintenance event the data center's primary and redundant routers will be updated sequentially. There may be a 30 - 90 second window for redundant connections to be fully established to our equipment at which point normal data connectivity will resume.

The maintenance event is scheduled to be performed between 10PM - 6AM EST, however we do not anticipate the entire window being used and this event will auto close by 6AM EST. Viirtue Engineers will be monitoring network conditions during the upgrade event.

If you have any questions or require assistance, please contact our support team at support@viirtue.com or call 1-833-VIIRTUE
Nov 17, 16:02 EST
Nov 17, 2025
Nov 16, 2025

No incidents reported.

Nov 15, 2025

No incidents reported.

Nov 14, 2025
Viirtue Scheduled Maintenance 11/13 - New Jersey data center
Completed - The scheduled maintenance has been completed.
Nov 14, 11:14 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 23:00 EST
Update - We will be undergoing scheduled maintenance during this time.
Nov 13, 12:01 EST
Scheduled - Our team will conduct scheduled maintenance on our Juniper firewall in the New Jersey data center. No service disruptions are expected for our production Apollo or Zeus nodes in this location.

If you have any questions or require assistance, please contact our support team at support@viirtue.com or call 1-833-VIIRTUE
Nov 13, 11:43 EST
Nov 13, 2025
Nov 12, 2025

No incidents reported.

Nov 11, 2025

No incidents reported.

Nov 10, 2025
Core crash
Postmortem - Read details
Nov 11, 08:59 EST
Resolved - This incident has been resolved.
Nov 10, 19:38 EST
Investigating - At about 3:40 pm est our NJ and LV core crashed for a unknown reason, and we dropped about 1k live calls. The server auto recovered and is operational again.

We are currently investigating the cause for this crash and will take necessary corrective action.
Nov 10, 16:02 EST
Nov 9, 2025

No incidents reported.

Nov 8, 2025
Viirtue Scheduled Maintenance 11/7 - New Jersey data center
Completed - The scheduled maintenance has been completed.
Nov 8, 00:27 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 23:00 EST
Scheduled - Our team will conduct scheduled maintenance on our switch in the New Jersey data center. No service disruptions are expected for our production Apollo or Zeus nodes in this location.

If you have any questions or require assistance, please contact our support team at support@viirtue.com or call 1-833-VIIRTUE.
Nov 7, 15:24 EST
Nov 7, 2025
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