Resolved -
This incident has been resolved.
Nov 10, 19:38 EST
Investigating -
At about 3:40 pm est our NJ and LV core crashed for a unknown reason, and we dropped about 1k live calls. The server auto recovered and is operational again.
We are currently investigating the cause for this crash and will take necessary corrective action.
Nov 10, 16:02 EST
Completed -
The scheduled maintenance has been completed.
Nov 8, 00:27 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 23:00 EST
Scheduled -
Our team will conduct scheduled maintenance on our switch in the New Jersey data center. No service disruptions are expected for our production Apollo or Zeus nodes in this location.
If you have any questions or require assistance, please contact our support team at support@viirtue.com or call 1-833-VIIRTUE.
Nov 7, 15:24 EST
Completed -
The scheduled maintenance has been completed.
Oct 31, 00:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 23:00 EDT
Scheduled -
Viirtue engineers will perform scheduled system maintenance on the following Apollo servers/services: Core2-nj, Core2-fl, Viip-LV, Mobile Connect. No service disruptions are expected during this maintenance window.
If you have any questions or need assistance, please contact our support team at support@viirtue.com or call 1-833-VIIRTUE.
Oct 30, 20:05 EDT
Completed -
The scheduled maintenance has been completed.
Oct 30, 00:30 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 23:00 EDT
Scheduled -
Viirtue engineers will perform scheduled system maintenance on the following Apollo servers: Analytics-Nj/FL and Recording-NJ/FL. No service disruptions are expected during this maintenance window.
If you have any questions or need assistance, please contact our support team at support@viirtue.com or call 1-833-VIIRTUE.
Oct 29, 16:09 EDT
Completed -
The scheduled maintenance has been completed.
Oct 29, 00:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 23:00 EDT
Scheduled -
Viirtue engineers will perform scheduled system maintenance on the following Apollo servers: Analytics-Nj/FL and Recording-NJ/FL. No service disruptions are expected during this maintenance window.
If you have any questions or need assistance, please contact our support team at support@viirtue.com or call 1-833-VIIRTUE.
Oct 28, 13:19 EDT