Completed -
The scheduled maintenance has been completed.
Nov 18, 06:00 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 22:00 EST
Scheduled -
Our NJ Data Center will be undergoing network maintenance by the data center network engineers (unaffiliated with Viirtue). During the maintenance event the data center's primary and redundant routers will be updated sequentially. There may be a 30 - 90 second window for redundant connections to be fully established to our equipment at which point normal data connectivity will resume.
The maintenance event is scheduled to be performed between 10PM - 6AM EST, however we do not anticipate the entire window being used and this event will auto close by 6AM EST. Viirtue Engineers will be monitoring network conditions during the upgrade event.
If you have any questions or require assistance, please contact our support team at support@viirtue.com or call 1-833-VIIRTUE
Nov 17, 16:02 EST
Completed -
The scheduled maintenance has been completed.
Nov 14, 11:14 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 23:00 EST
Update -
We will be undergoing scheduled maintenance during this time.
Nov 13, 12:01 EST
Scheduled -
Our team will conduct scheduled maintenance on our Juniper firewall in the New Jersey data center. No service disruptions are expected for our production Apollo or Zeus nodes in this location.
If you have any questions or require assistance, please contact our support team at support@viirtue.com or call 1-833-VIIRTUE
Nov 13, 11:43 EST
Resolved -
This incident has been resolved.
Nov 10, 19:38 EST
Investigating -
At about 3:40 pm est our NJ and LV core crashed for a unknown reason, and we dropped about 1k live calls. The server auto recovered and is operational again.
We are currently investigating the cause for this crash and will take necessary corrective action.
Nov 10, 16:02 EST
Completed -
The scheduled maintenance has been completed.
Nov 8, 00:27 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 23:00 EST
Scheduled -
Our team will conduct scheduled maintenance on our switch in the New Jersey data center. No service disruptions are expected for our production Apollo or Zeus nodes in this location.
If you have any questions or require assistance, please contact our support team at support@viirtue.com or call 1-833-VIIRTUE.
Nov 7, 15:24 EST